Farsight Africa Group ("Farsight", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information we collect
We only collect information that you choose to give us, or that is needed to run the website:
- Contact form details – your name, email address, phone number, organisation, subject and message.
- Technical information – your IP address, browser type and the pages you visit, which our servers record automatically for security and troubleshooting.
- Cookies – small files that keep the website working (for example, a session cookie that protects forms from misuse).
How we use your information
- To reply to your enquiry and provide the information or services you request.
- To send you a confirmation email when you contact us.
- To keep our website secure and prevent spam and abuse.
- To improve our website and services.
- To meet our legal, regulatory and contractual obligations.
We do not sell your personal information, and we do not use it for automated decision-making.
Legal basis
We process your information because you asked us to (your consent and our legitimate interest in answering enquiries), to take steps before entering into a contract with you, or where the law requires it. This includes the Kenya Data Protection Act, 2019 and other data-protection laws that apply in the countries where we work.
Sharing your information
We only share personal information when it is needed:
- With Farsight Africa Group offices and staff who need it to respond to you.
- With trusted service providers, such as website hosting and email services, who process data on our behalf and must keep it confidential.
- With authorities, when the law requires us to.
International transfers
Because we operate in several African countries and use international service providers, your information may be processed outside your country. When this happens, we take reasonable steps to make sure it is protected to the same standard.
How long we keep your information
We keep contact enquiries only as long as needed to respond and to keep a reasonable record of our correspondence, or as long as the law requires. After that, we delete the information or make it anonymous.
Security
We use appropriate technical and organisational measures to protect your information, including secure (HTTPS) connections, restricted access and password protection. No method of transmission over the internet is completely secure, but we work to protect your data.
Your rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete your information.
- Object to, or ask us to limit, how we use your information.
- Withdraw your consent at any time.
- Complain to your local data-protection authority, such as the Office of the Data Protection Commissioner in Kenya.
To use any of these rights, email us at info@farsightafrica.com.
Cookies
Our website uses only essential cookies that are needed for it to work and to keep forms secure. You can block or delete cookies in your browser settings, but some parts of the website may then stop working properly.
Third-party links
Our website may link to other websites, such as our technology partners or social media pages. We are not responsible for the privacy practices of those websites, so please read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Farsight Africa Group
7th Floor, Mirhab Towers, Lenana Road, Nairobi, Kenya
Email: info@farsightafrica.com